privacy policy

Privacy Policy for Reflection Electric Inc.

Effective Date: April 16, 2025

At Reflection Electric Inc. ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://www.reflectionelectric.ca/ (the "Website"), submit information through our contact or work request forms, or interact with our Website’s features. By using our Website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following personal information when you submit a work request or contact us through the Website:

Email Address: To respond to your inquiries or send updates about your work request.

Phone Number: To contact you regarding your work request or provide customer support.

Message/Work Request Details: Information you provide about your electrical service needs or inquiries.

We may also collect non-personal information automatically through cookies and similar technologies (see Section 2 below).

2. Use of Cookies and Similar Technologies

Our Website uses cookies and similar technologies (e.g., web beacons or pixels) to enhance your browsing experience and improve our services. Cookies are small text files stored on your device when you visit our Website.

Types of Cookies We Use:

Essential Cookies: Necessary for the Website to function properly, such as maintaining your session or enabling secure form submissions.

Analytics Cookies: Help us understand how visitors interact with our Website by collecting anonymized data, such as page views, time spent on the Website, and navigation patterns (e.g., via Google Analytics).

Functional Cookies: Enable enhanced features, such as remembering your preferences or form inputs.

How We Use Cookies:

To ensure the Website operates effectively.

To analyze Website performance and visitor behavior to improve user experience.

To personalize your experience on the Website.

Managing Cookies:

You can control or disable cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect the functionality of the Website. For more information on managing cookies, visit your browser’s help page. If you have questions about our use of cookies, contact us (see Section 10).

3. How We Use Your Information

We use the information we collect to:

Respond to your work requests or inquiries.

Schedule and coordinate electrical services.

Communicate with you about your project or our services.

Improve our Website and customer experience through analytics.

Comply with legal obligations.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers (e.g., email, scheduling, or analytics providers like Google Analytics) who assist us in operating our Website or business, provided they agree to keep your information confidential.

Legal Requirements: If required by law, such as to comply with a subpoena or other legal process.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

5. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You may:

Opt-Out of Communications: Request to stop receiving communications from us by contacting us at [insert contact email or phone number].

Access or Correct: Request access to or correction of your personal information by contacting us.

Delete: Request deletion of your personal information, subject to legal or contractual obligations.

Manage Cookies: Adjust your browser settings to block or delete cookies (see Section 2).

7. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize your information.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 19. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, our use of cookies, or our privacy practices, please contact us at:

Reflection Electric Inc.

Email: Hello@reflectionelectric.ca

Phone : 514-992-5632

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